No Popcorn

22 Feb

A actual memo sent to the staff at a Carnival Cruise Lines call center (via):

From: Becker, Bob (Consumer Research)(Carnival Cruise Lines) Sent: Wednesday, February 18, 2004 Subject: No Popcorn

Attention all: I have nothing against Orville Redenbacher. The reason for no popcorn is that 60% of all fire alarms in office buildings are because some idiot let it burn in the microwave. Last night we had another incident………Based on our last 2 weeks, we have made anywhere from [removed] to [removed] bookings after 8 O'clock. Therefore this popcorn cost us between $[removed] and $[removed] that will not be recoverable. If you must have popcorn, buy it already made in a bag or a tin. If you have microwave popcorn at your desk you will be terminated…………..Period! Thank you.

Bob Becker
Vice President
Consumer Research
1-800-xxx-xxxx Ext xxxxx

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